Legal

Legal

Last updated: 3 August 2026

This page brings together important legal information about cancerhopehub and how our platform works. It should be read together with our Terms of Service, Privacy Notice, and Cookie Policy. By using cancerhopehub, you agree to the information set out here.

## 1. About cancerhopehub

cancerhopehub is a registered charity that operates an online fundraising platform to support people affected by cancer. Our role is to provide the technology that allows organisers to create campaigns and allows donors to contribute to them. We are not a bank, a payment processor, a broker, or a financial adviser, and we do not provide medical, legal, financial, or tax advice.

## 2. How Donations Are Handled

cancerhopehub does not hold, manage, or control donated funds. All donations are processed securely by our third-party payment processor, PayPal. When you donate, PayPal handles your payment under its own terms and privacy policy. cancerhopehub never sees or stores your full card or bank details.

Because funds are passed on to support the people described in each campaign, donations are generally final and non-refundable. If you have a genuine concern about a donation, a possible error, or suspected fraud or misuse, please contact us at support@cancerhopehub.com and we will review the matter and help where we can.

## 3. No Endorsement of Campaigns

cancerhopehub does not create, own, or endorse the campaigns on the platform, and we do not independently verify every claim made in every campaign. Organisers are responsible for the accuracy of their campaigns, and donors contribute at their own discretion. We encourage donors to read campaigns carefully and to donate to causes and people they know and trust.

We take reports of fraud or misuse seriously. If you believe a campaign is not genuine or that funds are being misused, please contact us at support@cancerhopehub.com so we can investigate.

## 4. No Medical or Professional Advice

Campaigns on cancerhopehub often describe serious illnesses, including cancer. Any medical or health information shared on the platform is provided by users and is for general information only. It is not medical advice and is not a substitute for professional care. Always consult a qualified doctor or healthcare professional about medical and health matters. Similarly, nothing on the Website is legal, financial, or tax advice; please seek a qualified professional for those matters.

## 5. Intellectual Property

The cancerhopehub name, logo, design, and the software behind the Website belong to cancerhopehub and are protected by law. You may not copy, reproduce, or reuse them without our written permission. Content posted by users (such as their stories, photos, and videos) belongs to those users, who allow us to display it on and through the Website as described in our Terms of Service.

## 6. Third-Party Links and Services

Our Website may contain links to, or content from, other websites and services (for example, PayPal for payments, or embedded videos). We do not control these third parties and are not responsible for their content, practices, or policies. Your use of any third-party service is governed by that party's own terms and privacy policy.

## 7. Limitation of Liability

To the fullest extent allowed by law, cancerhopehub and its team are not liable for any loss or damage arising from your use of the Website, from any campaign, from any donation, or from the acts of any user or third party (including PayPal). The Website is provided "as is" and "as available". Nothing here limits any liability that cannot be limited by law.

## 8. Changes to This Page

We may update this page from time to time. When we do, we will post the new version here with a new "Last updated" date.

## 9. Contact Us

For any legal questions, or to report a concern about a campaign, please contact us at support@cancerhopehub.com. We are here to help and take every concern seriously.